YOUR DATA PROTECTION

Furla77 Privacy Policy — Our Commitment to Protecting Malaysian Players' Data

At furla77, your privacy is more than a legal obligation — it is our moral responsibility. This document transparently explains how we collect, use and protect your personal information.

Updated: 1 January 2026
256-bit SSL
Malaysia — PDPA 2010
No Data Sales

Data We Collect

Registration information, usage data, transactions, and cookies — only what is necessary for our services.

How We Use Your Data

Account management, payment processing, security and service improvement at furla77.

Your Rights as a User

Access, correct, delete, or restrict the use of your personal data at any time.

Security Measures

SSL encryption, strict access controls, regular audits, and segregation of player funds.

To all furla77 members and users: This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you use the furla77 platform at https://furla77.im. This document is prepared in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. By registering for or using our platform, you agree to the terms set out in this Privacy Policy.

1

Introduction and Scope of Privacy Policy

Furla77 is an online entertainment platform offering casino, Sports Betting, slots, and other gaming services exclusively for Malaysian users. We understand that your trust is our most valuable asset — and that trust can only be built on a genuine commitment to your privacy and the protection of your personal data.

This Privacy Policy applies to:

  • All registered furla77 members
  • Furla77 website visitors even without registering
  • Any party who interacts with furla77 via email, live chat, or other communication channels

This policy does not apply to third-party websites or services that may be linked from our platform. We encourage you to review the privacy policies of other websites separately.

We are the data controller for your personal information within the meaning of Malaysia's Personal Data Protection Act (PDPA) 2010. This means we are responsible for ensuring your data is processed in a lawful, fair, and transparent manner.

2

Types of Personal Data We Collect

Furla77 collects your personal data in a number of ways — some provided directly by you, and some collected automatically as you use our platform.

A. Data You Provide Directly

  • Registration Information: Full name, Malaysian phone number, email address, and date of birth
  • Identity Verification (KYC): A copy of your MyKad, passport or other identification document when required
  • Financial Information: E-wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) or bank account details for FPX (Maybank2u, CIMB Clicks) for withdrawal purposes
  • Communications: Messages you send to our support team via live chat, WhatsApp, or email

B. Automatically Collected Data

  • Usage Data: Games played, session duration, betting history, and in-platform activity
  • Technical Data: IP address, device type, operating system, web browser, and screen resolution
  • Location Data: Approximate geographic location based on IP address (non-precise)
  • Cookie Data: Refer to Section 6 for more information on our use of cookies
Data Type Collected? Primary Purposes
Name & Contact Information✓ YesAccount verification & communications
Date of Birth✓ YesAge verification (18+)
Identity Documents (KYC)✓ If requiredLegal compliance
E-Wallet / Bank Information✓ YesProcessing deposits & withdrawals
Game History✓ YesSecurity & responsible gaming
Device & IP Data✓ AutomaticSecurity & Fraud Detection
Credit Card Number✗ NoNot applicable
3

How furla77 Uses Your Personal Data

Furla77 uses your personal data only for legitimate purposes directly related to the services we offer. The following are the primary purposes for which your data is used:

Service Provision

  • Creating and managing your furla77 account
  • Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX
  • Processing withdrawal requests to your account
  • Providing access to games, Sports Betting, Live Casino, and all furla77 services
  • Contacting you about account-related matters and transactions

Security & Fraud Prevention

  • Verifying your identity during registration and the KYC process
  • Detecting and preventing fraud, money laundering, and system abuse
  • Monitoring suspicious activity and taking appropriate action
  • Complying with legal requirements and anti-money laundering (AML) regulations

Service Improvement

  • Understanding usage patterns to improve the user experience
  • Sending promotions, special offers and information about new games that may interest you — based on your preferences
  • Conducting internal research to improve the furla77 platform

Responsible Gaming

One of the most important uses of data at furla77 is to support our responsible gaming programme. Your usage data helps us identify patterns that may indicate signs of problem gambling, enabling us to reach out with relevant information and support resources.

Legal Basis for Processing

Every use of your data has a valid legal basis under Malaysia's PDPA 2010 — whether based on your consent, contractual necessity, legal obligation, or furla77's legitimate interests that do not override your rights.

4

Sharing Data with Third Parties

Furla77 does not sell, rent or trade your personal data to any third party for their marketing purposes. However, we may share certain data with the following parties for legitimate purposes:

Trusted Service Providers

Furla77 works with a select group of third-party service providers who assist us in operating the platform:

  • Payment Gateway Provider: To process deposits and withdrawals via e-wallets and FPX Malaysia
  • Game Providers: Companies such as Pragmatic Play and PG Soft receive minimal session data required for game functionality
  • Analytics Service: To understand platform usage patterns — data is shared in aggregated and anonymised form
  • KYC Verification Services: To verify your identity documents

All these third-party service providers are bound by strict data processing agreements and are only permitted to use your data for the purposes we have specified.

Legal Requirements

Furla77 may disclose your personal data to the relevant authorities if required by Malaysian law, court order, or lawful legal process — including for anti-money laundering (AML) compliance and financial crime prevention.

Our commitment: All data sharing with third parties is conducted on a minimum-necessity basis — we only share data that is strictly required for the specified purpose, and nothing beyond that.

5

Data Security Measures at furla77

Protecting your personal data is a technical and operational priority that we take seriously. The following are the comprehensive security measures we have implemented at furla77:

256-bit SSL Encryption

All data transmitted between your browser and furla77's servers is encrypted using industry-standard protocols

Strict Access Control

Only specifically authorised personnel may access furla77 players' personal data

Regular Security Audits

Furla77's systems are regularly audited by independent third-party security experts

Secure Servers & Backups

Data is stored in certified data centres with backup and disaster recovery systems

24/7 Monitoring

An automated monitoring system detects suspicious activity and unauthorised access attempts

Fund Segregation

Your funds are kept separate from furla77's operational funds in a protected account

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. You also play an important role by keeping your furla77 account password and login credentials confidential.

6

Cookie Policy

Furla77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect your ability to log in or use certain features of the furla77 platform.

7

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have several important rights regarding the personal data held by furla77:

1
Access Rights

You have the right to request a copy of the personal data we hold about you. We will provide a complete list within 21 business days from the date your request is received.

2
Right to Rectification

If you find that any personal data we hold about you is inaccurate or out of date, you have the right to request an immediate correction. Contact furla77 support to submit this request.

3
Right to Withdraw Consent

For data processing based on your consent (such as marketing emails), you may withdraw that consent at any time by contacting us or through your account settings.

4
Right to Restriction of Processing

Under certain circumstances, you may request furla77 to restrict how we process your data — for example, during a dispute about data accuracy or while a complaint is being reviewed.

5
Right to Lodge a Complaint

If you believe your privacy rights have been violated, you have the right to lodge a complaint with furla77 or with the Personal Data Protection Commissioner of Malaysia.

To exercise any of the above rights, please contact the furla77 privacy team at privacy@furla77.im. We will respond within 5 business days.

8

Data Retention Period

Furla77 does not retain your personal data longer than necessary for the purposes outlined in this Privacy Policy. The following are our data retention guidelines:

  • Active Account Data: Retained for the duration your account is active and for up to 5 years after account closure, in accordance with Malaysian legal requirements
  • Transaction Records: Retained for 7 years in accordance with Malaysian financial and tax regulatory requirements
  • KYC Documents: Retained for 6 years after the business relationship ends, in accordance with AML requirements
  • Support Communication Logs: Retained for 2 years for training and improvement purposes
  • Analytical Cookie Data: Retained for a maximum of 13 months

Once the specified retention period has lapsed, your data will be securely deleted or permanently anonymised in accordance with furla77's standard procedures.

9

Cross-Border Data Transfers

In certain situations, your personal data may be transferred to or processed in other countries — for example, when we use cloud computing services or international game providers such as Pragmatic Play or PG Soft.

When this occurs, furla77 ensures that adequate safeguards are in place through:

  • Binding data processing agreements with the relevant providers
  • Use of approved contractual standards
  • Assessment of the level of data protection in the recipient country before any transfer is made

Furla77 will not transfer your personal data to any country that does not offer a level of data protection equivalent to Malaysia's without appropriate additional safeguards in place.

10

Child Protection

The furla77 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18.

Furla77 carries out age verification during registration and through the KYC process to ensure compliance with this requirement. Should we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete that data and close the account in question.

Report to Us

If you believe a person under the age of 18 has registered an account with furla77, please contact us immediately at privacy@furla77.im so that appropriate action can be taken.

11

Links to Third-Party Websites

The furla77 platform may contain links to other websites from time to time. Please note that once you click those links and leave the furla77 platform, our Privacy Policy no longer applies.

We are not responsible for the privacy practices or content of those third-party websites. We recommend that you review the privacy policy of each website you visit separately.

12

Amendments to the Privacy Policy

Furla77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant changes occur, we will:

  • Updating the "Last Updated" date at the top of this document
  • Sending email notifications to registered members regarding important updates
  • Displaying a clear notice on the furla77 homepage for an appropriate period

Your continued use of the furla77 platform after any changes are published constitutes your acceptance of the amended Privacy Policy. It is your responsibility to review this policy periodically.

13

Contact the furla77 Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how furla77 handles your personal data, please do not hesitate to contact us:

Privacy Email
privacy@furla77.im
Live Chat
Available 24/7 in Bahasa Malaysia
General Support
support@furla77.im
Response Time
Within 5 business days

We are committed to handling every privacy enquiry seriously and professionally. If you are not satisfied with our response, you have the right to submit a complaint to the Department of Personal Data Protection Malaysia.

Furla77's Privacy Commitment to You

Six concrete commitments we uphold in protecting the privacy of every furla77 member in Malaysia

No Data Sales

Furla77 has never and will never sell, rent or trade your personal data to any third party for marketing purposes. Your data belongs to you, and we safeguard it as a trust placed in our hands.

Data Minimisation Principle

We only collect data that is strictly necessary to provide furla77's services. We do not engage in excessive data collection or collect data without a clear and legitimate purpose.

Malaysia PDPA 2010

All of furla77's data processing practices comply with Malaysia's Personal Data Protection Act (PDPA) 2010. We conduct regular internal compliance reviews to ensure these standards are upheld.

Control Is in Your Hands

You have access to your furla77 account privacy settings at any time. Manage your marketing communication preferences, deposit limits and account security settings easily from your dashboard.

Transparent in Bahasa Malaysia

The furla77 Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon. We believe transparency in a language you understand is your fundamental right.

Fast Privacy Complaint Response

Privacy complaints at furla77 will be addressed within 5 business days. We have clear internal procedures to ensure every complaint receives serious attention and a proper resolution.

Your Data Is Safe with furla77

Join over 500,000 Malaysian members who trust furla77 for safe and responsible online entertainment. Register today and experience the difference.

🔒 Your data is protected with 256-bit SSL encryption | 18+ only | Bet responsibly

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